make sure you've read the following:
empathic design
what kind of research model is empathic design?
"america starts here" on my reserve shelf in the library. skim through and read about a few projects.
when i say to make sure you've read things, that usually means there is some accountability to be had on your end, so beware.
also be ready to make a visual presentation on the community you intend to engage. there is a small possibility of a surprise guest, so make sure you're well prepared for this as well.
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